Note: Returns or Replacement can be done only, The Customer has received Defective / Damaged / Wrong Product; they need to send Unboxing video or product photo to support@desiamla.com.

Note: The package will be picked up within 2-4 business days from customer’s end.

After the pickup, we can re-dispatch the product or can make the refund only

Refunds

Note: Refund will only be done in case the customer has received Damaged/Defective/Wrong Product, 

Time Span of Refund: The process of a refund generally takes 7-10 working days.

Mode of Refund:

Paid Through Debit / Credit Card or Net Banking – Customer will receive a full refund to credit or debit card or net banking for the purchase price of the item after approval of damaged/ defective /wrong product, the refund will be reflected to the account/card/wallet in 4-10 working days.

Paid through COD – The Refund will be made through NEFT directly to customer’s bank account. For that customer need to provide their bank details which include the following information:

• • Name of Account Holder
  • Bank Name
  • Bank Account Number
  • Branch
  • IFSC Code
  • Contact Number

Late or missing refunds

If you haven’t received a refund within 7-10 working days, please inform us on Support@desiamla.com.